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Hitachi Transport System


Policy and Structure

Safety Slogan

Under the policy that "Safety is our number one priority" and the Safety Slogan based on the policy, the HTS Group ensures that each employee carries on the safety cultures and strives to provide safe and secure services.

Safety Slogan

"Safety First"

Safety priority policy

The HTS Group establishes a unified priority initiative policy every year and works on activities based on the policy and the Safety Slogan.

1. Safety Slogan "Safety First"

2. Safety top message

Once every six months, the president of Group companies at fields and the executive officer in charge at the HTS head office and headquarters send a "Safety Top Message" to raise safety awareness.

3. Safety priority initiative

  1. Basic policy
    a. Based on the philosophy of "Safety is our number one priority," the HTS Group engages in safety activities with concerted efforts by all employees, creates safe and secure services, and strives to foster a culture of safety.
    b. Under corporate social responsibility, each employee carries out safety activities that adhere to the basics in compliance with applicable laws and internal rules, etc. which will lead to the sustainable growth of the Company.
    c. In order to put into practice the "three key goal indicators (safety, quality, productivity) " that are "Success Drivers" of the "HB WAY," we will carry out the PDCA cycle of planning, execution, evaluation, and improvement, aiming at prevention of accidents in advance and accident recurrence.
  2. Safety Initiative
    a. Eradication of similar and serious accidents, b. Promotion of preventive maintenance activities by safety technologies, c. Strengthening on-site safety, d. Strengthening overseas governance

Safety promotion structure

HTS assigns "an officer in charge of safety" appointed by the president and promotes a top-down safety activities. Monthly Executive Committee deliberates and receives reports on accident occurrence and Monthly Audit Committee also receives reports on the progress of safety activities and accident occurrence, in order to ensure safety activities promotion and management.
In addition, we have built a system that allows all executive officers, including the President, to receive the initial report and follow-up reports by email in the event of an accident, so that they can take prompt measures to prevent the occurrence of similar accidents.
Furthermore, we have established "Safety and Health Management Regulations" and have built a safety management system for each office and Group companies. Specifically, a total of 82 Safety Instructors who completed about three months of safety instructor mentoring training at the Matsudo Training Institute are assigned to the head office and individual group companies to provide daily safety instruction, and a "Health and Safety Committee" is set up in each office, in promoting measures to prevent hazards and health problems for employees. Moreover, we have been working to improve safety levels by sharing safety-related information at company-wide presentations held each year.

Safety Promotion Structure

*Health and Safety Committee

CompositionSafety and health managers and industrial physicians
(Including company representative and employee representative)
Holding frequencyAt least once a month
Main agenda items
  • Investigation and deliberation on measures to prevent danger and health problems
  • Analysis of causes of workplace accident and vehicle accidents and measures to prevent recurrence
  • Planning for safety and health education
  • Workplace environment improvements and hygiene
Other activities Regular workplace inspections and improvement activities

Safety Initiatives

In order to protect the safety of employees and deliver safety and security to customers, the HTS Group has been working to acquire specialized knowledge, improve driving skills and inspection skills, and to raise awareness and improve knowledge about safety through a variety of safety-related education and training, as well as internal and external driving competitions, and practicing safety activities throughout the Group.

To Provide Safe and Secure

Dissemination of Safety Slogan

Safety Poster

We post "Safety Poster" which made by employee in all sales offices and to ensure dissemination of Safety Slogan or to promote safety activities.

HTS Group morning meeting of safety

Morning Meeting of safety

In order to prevent recurrence of tragic accidents, the HTS Group is holding "morning meeting of safety" at all sites in April and October from FY2019.

Partner companies top seminar (Domestic)

Partner Companies Top Seminar

We also recognize that safety activities in not only all employees full coordination with our partner companies are essential. For the HTS Group, our partner companies that accept transportation operations, etc. are important partners and each group company holds a top seminar semiannually by inviting management from partner companies for good safety examples and preventive maintenance.
Top seminar holding area (FY2019)*Higashinippon Area (July), Chubu Area (May), Kansai Area (May), Kyusyu Area (June)

*Seminars were not held in FY2020 in order to prevent the spread of COVID-19.

Presentation meeting of safety quality activities

Presentation Meeting of Safety Quality Activities

We are working on further bolstering of on-site operations of the entire HTS Group by having each site make a presentation on their efforts for "improvement of on-site operations" to share and expand the best practice of operational safety of the Group.
In FY2020, two domestic Group companies presented good practices, but from the perspective of preventing the spread of COVID-19, we decided not to present any overseas Group companies.
Top Seminar holding area (FY2019)FY2019VANTEC EUROPE LIMITED
FY2018Vantec Sumiso Logistics (Wuhan) Co., Ltd.
FY2017Hitachi Transport System Vantec (Thailand), Ltd.

EGBM (Expanded Global Business Meeting) - share information about good safety examples -

Sharing information about good safety examples

At this conference, attended by the President, officers in charge, representatives of the four key management areas (North America, Europe, China, Asia) and chief executives of overseas corporations, we share good cases of safety and preventive maintenance activities, aiming at promoting workplaces free from accidents both in Japan and overseas. The meeting was not held in FY2020 in order to prevent the spread of COVID-19.
Overseas group companies that announced examples of initiatives
Hitachi Transport System(China), Ltd.
J. P. Holding Company, Inc.

HTS Group safety quality manager meeting

HTS Group Labor Safety and Quality Managers' Meeting

We hold the "HTS Group Company Labor Safety and Quality Managers' Meeting" each month and implement a safety PDCA cycle, in which accident countermeasures are selected that should especially be deployed to the entire HTS Group, among the countermeasures against accidents that occur in the field, in attempting to prevent similar accidents, as well as checking the implementation status of safety measures deployed in the field and making improvements as necessary.

Adoption of safety technology

We adopt various safety technologies to vehicles and facilities at each site to prevent accidents.

Installation of SSCV-Safety (Safety Operation Management Solution)

The HTS Group is in order to protect drivers as an organization and not to become either the victim or assailant, we are promoting the installation of "SSCV-Safety," a solution to prevent accidents due to absent-minded driving.
In Japan, we have completed the installation of SSCV-Safety in the Group's all business vehicles including 1,272 trucks and 37 personal vehicles by FY2020. The installation of "SSCV-Safety" has allowed us to provide drivers with guidance based on the daily review, reducing the number of incidents by 80% in one year after the installation. It has also contributed to enhancing compliance by raising drivers' safety awareness and realizing stable and systematic vehicle assignment by raising awareness on health management. In the future, we will introduce the solution to personal vehicles of all domestic group companies as well as to the trucks of partner transport companies, with the aim of increasing the number of vehicles to approximately 6,000 by FY2023.

・SSCV-Safety actual installation and future target (domestic)

FY2019 FY2020 FY2023 (Target)
HTS Group Commercial trucks 1,237 1,272 approximately
Personal vehicles 0 37 approximately
Trucks of partner transport companies 0 0 approximately

・Installing dashboard cameras

Dashboard camera

HTS Group has also installed dashboard cameras in all 2,300 domestic commercial trucks, trailers or company vehicles (as of March, 2021).



The HTS Group has adopted the Mobileye* collision prevention system for our existing fleet of trucks and trailers.
*This system incorporates a high-performance image processing semiconductor developed by Mobileye N.V.

・Back monitor

In addition to HTS Group has installed including those of transport partner companies vehicles to ensure safety of the surrounding area by double-checking both by sight and monitor. In fiscal 2020, we will complete the installation on all of the approximately 1,200 applicable vehicles of domestic group companies, and we are working to ensure that monitors are installed as standard equipment when new vehicles are introduced.

Back monitor1 Back monitor2

Adoption of Safety Technology on forklifts

・Installing dashboard cameras

In addition to all trucks it owns in Japan, the HTS Group has also installed dashboard cameras in forklifts so as to be used for daily activities to secure safety including confirmation with finger pointing and calling during operation. We are also installing dashboard cameras in overseas group companies.

forklift, dashboard camera

In addition, a logistics site of Hitachi Transport System East Japan Co., Ltd. in Tsukuba City installed dashboard cameras with communication function on the forklifts in FY2019.
It has become possible to provide guidance by real-time video monitoring, which is not found in ordinary dashboard cameras, and reduced near-miss (Hiyari-Hatto) incidents by 60% nine months after the installation.
In addition, we are working toward efficiency improvements of analysis and tabulation of all Hiyari-Hatto cases to ensure prevention of accidents. In FY2020, we have completed its installation in all forklifts owned by the HTS Group, achieving a year-on-year decrease in the number of forklift accidents by 40% in western Japan.
Forklift equipped with dashboard camera
(as of March, 2021)

Scope: HTS, domestic/overseas group companies

・Blue LED/Red LED

Blue LED Red LED

In order to warn that a forklift backing up is approaching, a brighter blue LED backup light* was introduced in both domestic and overseas sites in addition to the current backup light. Also, at several overseas bases such as Hitachi Transport System (China), Ltd. and Flyjac Logistics Pvt. Ltd., in addition to blue LEDs, we have introduced red LEDs that illuminate the area around the forklift.

*Commercially available LED that is use for light, not a device exclusively for forklift

・Safety Cockpit

Safety Cockpit

We strive to prevent workplace accidents by visualizing unsafe activities using images (Safety Cockpit).
Specifically, cameras are set up in distribution centers in an area with high risk of accident occurrence to judge if forklifts are stopped temporarily using image-recognition technology.
If not stopped, that is detected and the site is automatically notified. In addition to calling attention to unsafe activities, we link this to future measures by analyzing video data of unsafe behavior. We have introduced this at nine sites. At an office site in Aichi Prefecture that introduced Safety Cockpit for the first time in FY2020, we were able to reduce the number of forklift stop violations by 90% compared to before the system was introduced by also sending out warnings via signal towers. We will continue to expand introduction in order to prevent workplace accidents from occurring.

Boosting Safety Knowledge and Driving and Operation Skill

Sending contestants to non-HTS forklift and trucking competition

Each year, the HTS Group sends contestants in "the National Forklift Driving Contest*1" and "the National Truck Driver Contest*2" for the purpose of acquiring specialized knowledge, improving driving skills, and boosting awareness of safety issues.
Again in FY2019, contestants who won out at prefectural-level preliminary contests around the country competed in the national contests and achieved excellent results. Through these activities, we strive to raise safety awareness and prevent accidents not only for drivers but also for all employees.
In FY2020, both contests were cancelled due to the spread of COVID-19.

51st National Truck Driver Contest (FY2019)

The HTS Group sent 14 contestants to this competition, where contestants strive for the highest score in both the academic knowledge and skill competitions (inspection and driving).
The contestant of Hitachi Transport System West Japan Co., Ltd. who participated in the 4-ton category received the Prime Minister's Award with the highest overall score in all categories. In addition, the 5th place winner was ranked 1st in overall score for all categories among contestants over 50 years of age, and received the Japan Trucking Association President's Special Award.
They achieved magnificent results by winning higher rankings in all categories, including 3rd and 4th in the 4-ton category and 3rd in the Trailer category, in addition to two winners in the 11-ton and female drivers categories.

winners in 4-ton category and female category

[Company to which the winners of our Group belong]
<4-ton category>
・1st: Hitachi Transport System West Japan Co., Ltd.
・2nd: Hitachi Transport System West Japan Co., Ltd.
・3rd: Hitachi Transport System West Japan Co., Ltd.
・4th: Hitachi Transport System West Japan Co., Ltd.
・5th: Hitachi Transport System Metropolitan Co., Ltd.
<11-ton category>
・4th: Hitachi Transport System Metropolitan Co., Ltd.
<Trailer category>
・5th: Vantec Central Logistics Corporation
<Female drivers category>
・1st: Hitachi Transport System Metropolitan Co., Ltd
・3rd: Vantec Central Logistics Corporation

34th National Forklift Driving Contest (FY2019)

The HTS Group sent 17 contestants to this competition, where contestants strive for the total score of three categories of academic knowledge, inspection skills and driving technique, and contestants from the HTS Group achieved good results with four of them winning the prize, including Hitachi Transport System West Japan Co., Ltd. contestant winning the 1st award in the female drivers category and received the Minister of Health, Labor and Welfare Award, and also in the general category, our contestants won 4th and 5th place.

Winer and Nakatani President

[Company to which the winners of our Group belong]
<Female drivers category>
・1st: Hitachi Transport System West Japan Co., Ltd.
・4th: Hitachi Transport System East Japan Cp., Ltd.
<General category>
・4th: Hitachi Transport System West Japan Co., Ltd.
・5th: Vantec East Logistics Corporation

*1 National Truck Driver Contest: An event organized by the Japan Trucking Association, in which contestants compete for the title of Number One Truck Driver in Japan
*2 National Forklift Driving Contest: An event organized by the Land Transportation Safety & Health Association designed to achieve even better safety and to effectively prevent workplace accidents

Holding internal competition

Vantec Group Competition Opening Ceremony

The VANTEC Group holds group driving competitions every year in order to further improve safety awareness and skills toward no accidents or disasters.
A group driving competition was not held in FY2020 in order to prevent the spread of COVID-19.

Overseas competition Closing ceremony

From FY2013, the HTS Group overseas locations have held forklift competitions for local employees. Forklift competitions at overseas locations were not held in FY2020 in order to prevent the spread of COVID-19.

Use of hazard maps

Use of hazard maps

Potential hazards exist even in workplaces where no accidents have occurred. We are promoting risk assessment activities in all workplaces so that employees can write down on hazard maps any areas of the workplace where they feel there are dangers such as near-miss (Hiyari-Hatto) and take immediate countermeasures.

Safety training (practical training and experiential sessions)

At the HTS Group, we envision a full range of scenarios in workplaces and implement appropriate on-site training sessions based on these, covering both practical training and experiential sessions.
We have also introduced experiential education that reproduces dangerous workplace accident using VR (Virtual Reality).

Safety practical training for cutter

Experiential sessions for carts

Experiential sessions for VR

Safety training for new employees

The HTS Group conducts lectures and practical trainings for new employees to acquire safety knowledge when join the Company.

Forklift inspection training

Hand cart training

Practical training and instruction for heavy cargo engineering

technical training for Heavy Cargo Engineering

For safe transportation, installation and setting up of large instruments such as railway cars, power plants and industrial machinery, and precision equipment such as laboratory and medical equipment, it is crucial to make a careful plan and follow through the plan at the site.
For the implementation of operations, in addition to scrutinizing the contents of plans and providing on-site guidance, by making use of "Safety technology handbook for heavy cargo engineering," which will be distributed to all workers in heavy machinery and plant facilities transportation we have been striving for safe operation.

Assessing risk and ensuring safety in new business and investment projects

When we launch a new business or introduce new facilities, etc., we hold phase-gate meetings attended by executives at each stage of planning, investment, and operation. At each meeting, potential occupational safety risks are identified and evaluated, and measures are taken to reduce risks.

Raising Safety Awareness

Safety education for all employees

Safety & Quality assurance news

We conduct e-learning for all employees including, the administrative division, introductory education for experienced workers hired, rank-based group trainings, and monthly publication of Safety & Quality assurance news (Japanese, English, Chinese), so as to raise safety awareness throughout the company.

Awareness-raising activities

Safety Quality calendar1 Safety Quality calendar2

We post calendars with easy-to-understand illustrations in workplaces to educate and remind employees.

Shokuba no Manabi (learning in the workplace)

Shokuba no Manabi

We have distributed a video on the safety rules of the HTS Group to each sales office under the title of "Shokuba no Manabi (learning in the workplace)," viewed it at Health and Safety Committee meetings and workplace social gatherings, etc., to discuss safety.
We have also created an English version and a Chinese version, to promote deployment thereof in overseas Group companies.

Creating educational videos/trainings

Sample image of the training video

We create educational videos for safe operation and conduct trainings to all employees.

Digital signage

We installed digital signage at various locations at the logistics site, such as break rooms in the warehouses and truck driver waiting areas, and repeatedly display the description, causes, and measures of accidents using videos to raise the safety awareness of all employees.

Content broadcasted at driver waiting area

・Accident cases due to distraction and how to respond
・Accidents caused by excessive speed and how to respond
・Accident cases when backing up and how to respond etc.

Digital Signage

Digital Signage Viewing

Unified safety rules

At the HTS Group, we have established the Hitachi Transport System Work Standards, which set out safety rules for all operations that occur in the course of providing logistics services, including transport and warehouse operations.

Overseas Safety Activities

Overseas expansion of safety management

In order to spread global safety standards of the HTS Group overseas, we have been deploying safety activities in the same way as in Japan to raise awareness of safety management. In specific we send Safety Caravans led by Japanese instructors to overseas and engage in improvement activities together with local staff. We work to improve issues at relevant sites and provide ongoing support regarding safety. Safety caravans planned at seven companies overseas were not held in FY2020 to prevent the spread of COVID-19. In FY2021, in order to manage safety remotely, we have developed an online system and plan to implement it in four companies.

Training for drivers (Thailand)

Safety patrol (Turkey)

Overseas safety caravans (including dispatch of safety supervisors)
9 companies
24 sites

Internal forklift competitions at overseas locations

From FY2013, the HTS Group overseas locations have held forklift competitions for local employees.
Japanese supervisors are sent to these events to boost the globalization of HTS's culture of corporate safety in general as well as to impart safety technologies.
These competitions also serve the purpose of helping individuals to be more aware of their own growth trajectory through healthy competition between local employees.

Forklift Competition(China)

Forklift Competition(Indonesia)

In-house forklift competition holding areas up to FY2019*China, Thailand, Indonesia

*Not held in FY2020 in order to prevent the spread of COVID-19.

Overseas deployment of good examples in safety behavior

Monthly publication of Safety & Quality assurance news is done once a month in Japanese, English and Chinese to report on the occurrence of accidents and disasters, and that is disseminated within the Group. We publish good examples of the causes of accidents and measures to prevent recurrence and strive to raise awareness of safety management not only in Japan but also overseas to prevent similar accidents from occurring.

Transportation Safety Management

This information is disclosed under Article 2 Clause 8 of the Code for Truck Transportation Business Safety.
(Classification of relevant businesses: companies owning under 300 motor trucks for business use)

1. Basic principles regarding transport safety (FY2022)

As an important element of our CSR (Corporate Social Responsibility), all employees at Hitachi Transport System, Ltd. and its group companies work in unison to abide by the following principles, under the initiative of our top management.

  1. Hitachi Transport System, Ltd. strives to enhance the traffic control system, and ensures appropriate and functional traffic control under the guidelines stipulated by law.
  2. Hitachi Transport System, Ltd. strives continuously to improve transportation safety by implementing a PDCA (Plan-Do-Check-Act) cycle.
  3. Hitachi Transport System, Ltd. thoroughly reinforces among all employees at our group companies the importance of ensuring safety through education and awareness campaigns.
  4. Hitachi Transport System, Ltd works closely with its partner transportation companies to improve safety by holding regular training and safety meetings for staff of partner companies, conducting on-site safety inspection visits, running joint education programs, and distributing safety related brochures and materials.

2. Transportation safety targets and achievements (FY2021)

Information on transportation safety stipulated in Article 2 Clause 8 of the Code for Truck Transportation Business Safety
(Category of target businesses: less than 300 commercial freight vehicles)

  1. Eradication of car accidents
    We aim for zero car accidents, including minor accidents.
    [Achievement results]
    There were car accidents as defined in Article 2 of the Code for Automobile Accident Report in terms of our motor truck transport business and any related operations.
    Hitachi Transport System, Ltd.: 0
    HTS Group: 1
  2. Education for traffic accident prevention
    We actively conduct education to prevent traffic accidents.
    [Achievement results]
    i).At our Matsudo Training Institute and various worksites, we conducted training for new drivers, middle-ranking drivers, Motor Vehicle Operation Manager.
    ii).We conducted driver aptitude tests, face-to-face interview based on test results, and practical coaching by leaders.

3. Statistics on accidents set forth in Article 2 of the Transportation Safety Management Regulation

In 2021 business term, we did not receive Statistic traffic accidents defined in Article 2 of the Transportation Safety Management Regulation.

4. Organizational structure and implementation of education on transportation safety

The vehicle management managers of each management headquarters and business establishment managers set an annual plan for safe driving education, and provide driving coaching to driver employees using SSCV-Safety (Safety Operation Management Solution) as needed, in addition to education on the knowledge necessary to prevent traffic accidents.

5. Priority measures for transportation safety (FY2022)
6. Transport Safety Plan (FY2022)

  1. Aim for Eradication of traffic accidents
    We aim for zero traffic accidents, including minor accidents
  2. Education for traffic accident prevention
    We aggressively implement education to each area headquarters, each sales offices or group companies.

7. Actual budgetary amount, etc. related to transportation safety (FY2021)

Regarding the introduction of safety technology and safety education, individual Group companies have actively budgeted for this and promoted activities, and HTS had also budged for a part thereof, such as the introduction of SSCV (Smart & Safety Connected Vehicle) to Group companies, to support the safety activities of individual companies.

8. Reporting and communication system for accidents, disasters, etc.

We have established a reporting and communication system so that we can respond promptly to all accidents that occur in the HTS Group. We respond to particularly serious accidents both domestically and internationally with a system that sends e-mails to all concerned parties including the President and CEO as the first report.

9. Implementation status of education and training on transportation safety

For Group companies, we utilize the training courses and skill centers of the Matsudo Training Institute to provide sensory education such as training in danger prediction during night operations.

Transportation Safety Education and Training (night)

Transportation Safety Education and Training

10. Retribution related to transport safety

In 2021 business term, we did not receive any Transport Safety Order, Business Improvement Order, Suspension of Use for automobile or any other transport equipment, or Business Suspension Order.


Number of participants in safety training at the Matsudo Training Institute
(Training for Group companies hosted by HTS Safety Management Division)

Training nameFY2021
Truck driver sensory training*
Manager Safety Training- Forklift26
Manager Safety Training- Vehicles18
Manager Safety Training- in-house factory25
On-site instructor safety implementation training20

*Trainings were not conducted in FY2021 in order to prevent the spread of COVID-19.

Number of traffic accidents defined in Article 2 of the Transportation Safety Management Regulation (Total of HTS Group*1)


*1:Scope: Hitachi Transport System, Ltd., Hitachi Transport System East Japan Co., Ltd., Hitachi Transport System Kanto Co., Ltd., Hitachi Transport System Metropolitan Co., Ltd., Hitachi Transport System South Kanto Co., Ltd., Hitachi Transport System Central Japan Co., Ltd., Hitachi Transport System West Japan Co., Ltd., Hitachi Transport System Kyushu Co., Ltd., and Hitachi Transport Direx Co., Ltd., VANTEC CORPORATION, Vantec East Logistics Corporation, Vantec Central Logistics Corporation, Vantec Kyushu Logistics Corporation, TOKIWA KAIUN COMPANY LIMITED

*2:Breakdown of traffic accidents defined in Article 2 of the Transportation Safety Management Regulation (FY2021)

Fatality or critical injury1

Safety Data

Workplace accident index of the HTS Group (domestic)*1

FY2018 FY2019 FY2020
Frequency rate*2(of those HTS) HTS Group
Inside the parentheses are HTS
0.85(0) 0.93(0) 0.78(0)
Transportation and postal services*4 3.42 3.50 3.31
All industries*4 1.83 1.80 1.95
Severity rate*3(of those HTS) HTS Group
Inside the parentheses are HTS
0.022(0) 0.013(0) 0.019(0)
Transportation and postal services*4 0.12 0.14 0.13
All industries*4 0.09 0.09 0.09

*1: Excluding temporary employees and employees of partner companies.
*2: Number of injuries or deaths resulting from workplace accidents for each one million total hours worked by employees.
*3: Number of lost workdays for each 1,000 total hours worked by employees.
*4: Extracted from "Survey on Industrial Accidents" from the Ministry of Health, Labour and Welfare

The following is the data including frequency rate of workplace accidents and severity rate of workplace accidents.

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