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Hitachi Transport System

With Our Customers

With Our Customers

With the power of logistics, we will develop businesses to support the realization of the next-generation sustainable industries and social infrastructure in various areas across the globe.

Support for Customers Embarking on Logistics Reform

Storage and transportation/delivery conforming to GDP

We have enhanced medical DCs across the country and provide storage and shipping services specialized in pharmaceutical logistics. In order to enhance intangible aspects of GDP, we are working to strengthen quality assurance system in the pharmaceutical logistics. For example, we set up an organization dedicated to promoting GDP, which is developing a quality management system for GDP management and also conducting verification experiments such as for the next-generation temperature sensor to monitor temperature during transportation. In FY2020, East Japan II Medical DC, a cutting-edge medical DC, began operation in Kazo City, Saitama Prefecture, to expand the scope of our services. We also have a fuel procurement scheme and dedicated drivers familiar with characteristics, etc. of medicines as part of the BCP system to sustain supply chain in case of an emergency. We will continue to contribute to maintaining high quality pharmaceutical logistics by working on proper management of increasingly complex distribution channels.

GDP logistics center exterior

East Japan II Medical DC (Saitama Kita)

Vehicles conforming to GDP

Area of medical DCs: About 280,000 square meters (As of March 31, 2021)
Of these, standard equipment for distribution centers that conform to GDP

  • Dock Shelters
  • Temperature sensor calibration
  • Whole building air conditioning system
  • Emergency backup generators
  • Alarm activation management
  • Access security

*GDP (Good Distribution Practice): "Appropriate distribution standard for medical supply" to ensure strict quality control to prevent quality deterioration during transportation and storage.

Promotion of Transportation of Social Infrastructure-related Equipment

Carrying people's dreams and futures! One-stop car transportation from factory to site
-Transport of finished railway cars for the Ho Chi Minh City Metro Rail System-

Ho Chi Minh City, the largest city in Vietnam, is facing issues such as traffic jam and air pollution due to an increase in cars and motorcycles associated with the country's economic development and fast-growing population. To cope with these issues, the Vietnamese government, with the cooperation of Japan International Cooperation Agency (JICA), developed a plan for infrastructure development aimed at mitigating traffic jam and launched the construction of the country's first underground rail system in 2012. Under such circumstance, HTS was engaged in the one-stop transportation covering from shipment of 51 railway cars that have been manufactured in Kasado Works, Hitachi, Ltd. since 2020 to ocean transportation and delivery to the local site.
These railway cars will be used for an approx. 19.7 kilometer-long line connecting 14 stations from the center of Ho Chi Minh City to Suoi Tien in the eastern area of the city. As an expert of rail transportation, we have developed a safe and timely transport plan and successfully delivered railway cars for one set of three-car train in collaboration with Hitachi, Ltd. in FY2020. The project is still underway. Vietnam's first subway system will not only enhance the convenience of Ho Chi Minh City in the future and support further economic development, but it also symbolizes the friendship between Japan and Vietnam as the two countries work together to face the difficulties of the COVID-19 pandemic.
As a solutions provider, the HTS Group will continue to provide flexible, one-of-a-kind services that always meet the needs of customers and contribute to the development of local social infrastructure to support the lives of people and the development of society around the world.

transportation of railway cars (Japan)
transportation of railway cars (Vietnam)

Implementing New Technology and Labor-saving Technology

The HTS Group is promoting the implementation of new technologies and labor saving technologies at logistics sites in order to respond to social issues such as labor shortages, and is promoting automation and labor saving in site operations. By introducing new technologies and labor-saving technologies to logistics sites, we will reduce the burden on workers and establish a safe, stable and sustainable logistics management system.

Main equipment introduced in FY2020
    • Collapsible container assembly machines
    • Rotary piece sorters
    • Store label rewritable system
    • Image batch inspection machines
    • Auto-Guiding AGV (Automated Guided Vehicle)

Main equipment already installed

Rotary piece sorters

We are working to improve operational productivity by temporarily storing piece shipment items put in trays in rotary piece sorters and automatically discharging them in delivery destinations units. We have been promoting the installation since FY2018, and this is currently installed at four sites.

Rotary piece sorters A

Medical DC (A)

Rotary piece sorters B

Apparel DC (B)

Rotary piece sorters C

Apparel DC (C)

Rotary piece sorters D

Apparel DC (D)

Automated forklift

Interoperability with mobile pallet racks, vertical conveyors, and automated warehouses to automate pallet cargo handling (warehousing/shipping) and transportation, including at night. We have been promoting the installation since FY2018, and this is currently installed at three sites.

Automated forklift A

Medical DC (A)

Automated forklift E

Medical DC (E)

Automated forklift F

Daily Commodities DC (F)

Piece picking robot

Promoting labor saving in simple work by replacing the manual picking and placing process with piece picking robots with specifications according to the product characteristics. We have been promoting the installation since FY2019, and this is currently introduced at two sites.

High-density storage systemC

Apparel DC (C)

High-density storage systemA

Medical DC (A)

Introduction of RFID technology to logistics services

Recently, introducing RFID technology which is near field communication is expected to become a solution for product management in the retail industry, but its high cost is now preventing it from spreading. HTS has continued to study toward the introduction of the RFID technology to logistics site since FY2017, and in FY2020, we successfully achieved it by introducing the RFID technology to the logistics services for customers that provide the use/experience-type services including rental, subscription, and sharing.

RFID technology can be used to manage the status of individual items such as receiving/shipping, return or maintenance of rental products, etc. solving issues such as complicated management and timely data visualization, which contributes to establishing a new consumption cycle of the cyclical use of products and improving convenience of providers and users of rental/subscription services.

*RFID (Radio Frequency Identification): Contactless automatic recognition technology that reads information via radio waves

Support EC business expansion with sharing and pay-per-use service - EC Platform -

Established a pay-per-use platform center where multiple customers share assets (automation/labor-saving equipment), systems (information systems), spaces (storage/workspace) and manpower (administrators/workers) in a logistics center.

EC Platform concept image

In order to deal with the labor shortage that is currently a major social issue, in addition to labor-saving equipment such as AGV picking systems and automatic boxing machines, we have developed further labor saving systems such as product inspection by image recognition and automatic loading of packing cushioning materials, to minimize the man-hours required for manual work processing.

EC Platform

In September 2019, we opened the EC Platform Center in Kasukabe City, Saitama Prefecture. At this Center, we have realized a comfortable workplace environment in which the burden on workers is reduced by introducing labor-saving equipment, as well as stable work quality in operations standardized by automation. In addition, by pursuing convenience together with collaborative partners, we are able to implement the necessary functions around the logistics area.

Challenge to New Domains

SSCV (Smart & Safety Connected Vehicle) transport digital platform

SSCV is a transport digital platform that solves issues in the transport business from "viewpoints of logistics company + IoT technology", and it consists of the following three solutions.

  • "SSCV-Smart", which provides efficient ways for transporters to work
  • "SSCV-Safety", which stays close to the driver safety
  • "SSCV-Vehicle", which makes trucks more user-friendly

SSCV will contribute to the development of logistics as social infrastructure by solving the problems faced by transporters and supporting their business growth. It will also contribute to society by realizing sustainable logistics.

SSCV concept image

SSCV₋Safety (Safety Operation Management Solution)

SSCV-Safety functions

In FY2020, we enhanced the five service lineups, such as a warning function for drivers while driving and a function to visualize data during operation. In FY2021 as well, we will continue to work on enhancing functions and improving accuracy.

  1. Call before driving
    (Comprehensively assess physical condition by measuring vitals, and notify of near-misses (Hiyari-Hatto) by forecast function)
  2. Warn drivers while driving
    (Issue warning sounds when reckless driving or stressful conditions are detected by dashboard camera or heart rate sensor)
  3. Notify driving manager of accidents
    (Notify managers by message of events and locations of dangerous situations automatically detected by AI, as well as provide videos of the occurrence)
  4. Visualize driving data
    (Visualize on maps information on stressed drivers, etc.)
  5. Call after returning
    (Feed back to individual drivers by viewing near-miss videos and changes in physical condition while driving)

SSCV-Safety value offers/effectiveness

Utilizing the functions of SSCV-Safety will lead to the following realizations.

  • Prevention of accidents due to poor physical state
  • Watching over drivers during operation
  • Thorough labor management of drivers
  • Fairly appraising excellent drivers
  • Skills guidance tailored to the driver
  • Coaching on daily driving conditions

Introduction results and effects

By the end of March 2020, we have introduced it to approximately 1,300 Group company vehicles*.
The number of near-miss incidents in the Group has decreased by 80% in about one year after the introduction of SSCV-Safety, leading to a reduction in the number of accidents. In the future, we will work to expand the scope of provision of SSCV-Safety to partner transport companies.

*As of March 2021, SSCV-Smart has been installed on all vehicles the HTS owns in Japan.

SSCV₋Smart (Transportation Business Support Solution)

In order to contribute not only to safety aspects, but also to a more convenient society, we have been developing solutions with various functions, such as improving the efficiency of the transportation business as a whole and supporting profit improvement.

Basic functions of SSCV-Smart

SSCV-Smart is an online system that connects cargo owners and transporters via the Internet. It contributes to business efficiency and profit improvement, as the system allows for centralized management of all processes from acquiring transportation projects to vehicle assignment, issuing driving instructions, and billing. In FY2020, we began full-scale deployment of the system at transport sites and introduced it at one transport center of Hitachi Transport System East Japan Co., Ltd. and eight regional transport partners.


Utilize artificial intelligence and develop supply chain solutions

The HTS Group is working on establishing volume forecasting technology using AI and developing new solutions utilizing forecasting technology in order to become a global supply chain solutions provider and improve operational efficiency.

Volume (demand) forecast

The HTS Group is working on establishing volume forecasting technology using AI and developing new solutions utilizing forecasting technology in order to become a global supply chain solutions provider and improve operational efficiency .
In FY2020, we improved the precision of the volume forecasting tool which was designed and tested in FY2019 and successfully introduced it in 20 logistics sites.

Example of using volume forecast tool

No. of cases using volume forecasting system
(as of March 31, 2021, cumulative)

Inventory control

We aim at contributing to supply-chain optimization with the calculation of standard inventory and development of order plans suitable for the customer's supply chain.
In FY2020, we tested an inventory/supply optimization solution at the actual logistics site under the joint development with a customer and verified an improvement in storage and transportation efficiency.

SCDOS inventory control

Blockchain technology

We have been conducting research with the aim of contributing to the smoothness of our customers' supply chains, such as creation of a mechanism to speed up the transportation and delivery of products and the payment of compensation associated with them using blockchain*.
In FY2020, we completed a proof of concept to improve the accuracy of expediting transportation/delivery payments, and also performed hypothesis verification related to trade operations.

* Blockchain: A ledger that is managed digitally. Also known as "distributed ledger technology."

Development of data scientists

We are fostering data scientists who use data to identify and solve issues of customers' supply chain. In FY2020, 16 people took the training course.

Number of attendees of data scientist training course
(as of March 31, 2021, cumulative)
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