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Hitachi Transport System

CSR Management

Risk Management

In order to be an enterprise that continually contributes to society, for our entire group it is important that risks are discovered at an early stage and that the manifestation of risk is prevented. At the Hitachi Transport System Group, we are continually strengthening our CSR base so that when a risk is found, it can be understand and analyzed quickly, allowing for the appropriate action to be taken.

Disaster Risk Measures

BCP Promotion

In terms of the recent outbreak of natural disasters (earthquakes, floods and landslides, tsunamis and volcanic eruptions, etc.), and risk of infection (such as swine flu), in order for the HTS Group to continue to provide high-quality services to our customers without any interruption of business at the time of such risk occurring, we have established a BCM Committee (Business Continuity Management Committee), which is chaired by the President and CEO, and fixed policies and measures for our BCP (Business Continuity Plan) which fulfils responsibility for the entire group.

Safety Confirmation

If a disaster occurs, we operate a safety confirmation system that utilizes mobile phones and personal computers as a mechanism to quickly carry out a safety check of HTS Group employees. In addition, for staff on overseas business trips or based overseas, we send out global alerts (overseas safety information) in a timely manner and also provide international safety education in order to deepen awareness of any risks.

Emergency Training

Should a large-scale disaster occur, in order to quickly restart business operations, training is held on a regular basis that targets tight cooperation between the head office, sales division, group companies and disaster response unit.

Tightening of Information Security

We understand the importance of properly storing and managing both customer information and internal information. As a group, we work to maintain and raise our security level through the establishment of regulations, employee education and training as we strive to deliver customers with a safe, reliable and secure logistics service.

Personal Information Protection

The information entrusted to us from our customers includes a large quantity of personal information. The HTS Group has established a "Privacy Policy" allowing us to take the appropriate action for the protection of personal information.

Privacy Mark

Privacy Mark
We are certified as an enterprise with a system of effective measures to protect personal information. This gives us the right to display the Privacy Mark. Some subsidiary companies are also certified.

Information Security Management System (ISMS)

With increased needs for organizations to establish solid management system for information security, we are certified according to the ISO/IEC 27001 that accredits our security management level is above standard.

Status of ISMS Certification

Certification Standard
ISO/IEC 27001: 2013(※1)・JIS Q 27001: 2014(※2)

Registered Scope
3PL Sales Promotion / 3PL System Design & Development / 3PL Logistics Center Operation & Management
(Medical / Pharmaceutical / Agricultural Industry / Mail Order Services / Document Safekeeping)

First Registered Date
December 22, 2005

Valid Until
December 21, 2020

(※1) The ISMS standard established by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC)
(※2) ISMS Conformity Assessment Scheme by Japan Information Processing Development Corporation (JIPDEC).

Certification office

News Release