The HTS Group manages and maintains its business activities through interaction with our broad array of stakeholders including customers, shareholders, local communities, and local administrations. We provide various stakeholders with information and promote communication activities such as direct dialogue to deepen the understanding of the Group by stakeholders, and we also reflect their feedback and requests in our corporate activities to maintain and enhance trust relationships, with an aim to increase corporate value.
Stakeholders | Purpose | Communication channels/methods | No. of conduct*1 or frequency |
---|---|---|---|
Customers |
|
Web seminars/briefings | 17 times, 522 attendees |
EC platform tours | 468 visitors*2 | ||
Networking events using LOGISTEED CAFÉ | 49 times, 42 companies attended*2 | ||
Participation in large-scale exhibition | Annually | ||
Customer survey | As needed | ||
Providing information on website | As needed | ||
Consultation support via website and phone | Regularly | ||
Employees |
|
Presentation and commendation of excellent improvement cases (VC Award) | Annually |
Roundtable discussion with the management (dialogue session) | 3 times 230 attendees in total |
||
Setting up of intranet site for improvement assistance (VC JUMP) |
Regularly | ||
Health and Safety Committee | Monthly | ||
Employee engagement survey (domestic group companies) |
Annually | ||
Stress check for employees (domestic group companies) |
Annually | ||
Setting up of health consultation service | 24 hours | ||
Providing health promotion information | Monthly | ||
Distribution of safety news | Monthly | ||
Providing information on health and safety using digital signage | As needed at office | ||
Publication of company newsletter | Monthly | ||
Development of an internal portal site | As needed | ||
Labor-management consultation | 2 times/year | ||
Setting up of whistleblower points of contact | 24 hours | ||
Business partners |
|
EC platform tours | 468 visitors*2 |
Networking events using LOGISTEED CAFÉ | 49 times, 42 companies attended*2 | ||
Seminars for partner transport companies | Semiannually in various locations*3 | ||
Commendation of partner transport companies | When occurs | ||
Setting up of inquiry contact for suppliers | Regularly | ||
Setting up of dedicated inquiry contact for existing suppliers | Regularly | ||
Providing information on website for socially responsible procurement | As needed | ||
Shareholders/ Investors |
|
Individual interviews by executives (including overseas investors and ESG investment interviews) | 17 times |
IR seminars for individual investors | Once | ||
Results briefings | 4 times | ||
Small-scale meetings | 3 times | ||
Regular General Shareholders' Meeting | Annually | ||
Exercise of voting rights | 93.78%*4 | ||
Business briefings | As needed | ||
Individual meetings with domestic institutional investors and analysts | As needed | ||
Individual meetings with overseas institutional investors and analysts | As needed | ||
Issuing of Integrated Report | Annually | ||
Issuing of business reports (shareholder newsletters) | Annually | ||
Providing information on website | As needed | ||
Local administration/ Industry associations |
|
Participation in committees/conferences/ meetings |
As needed |
Participation in economic associations/industry groups | As needed | ||
Local community |
|
Individual dialogue with NGOs/NPOs | 30 times |
Support for holding sporting events/sports promotion | As needed/ Establishment Track and Field Club |
||
Dialogue with local governments | 30 times | ||
Participation in volunteer activities | As needed | ||
Participation in local events | As needed | ||
Taking on internships | 13 persons | ||
Holding traffic and road safety class | As needed |
*1:Counted as of March 31, 2021
*2:The number of visitors and companies is the total of customers and business partners.
*3:We refrained from holding seminars in FY2020 to prevent the spread of COVID-19.
*4:Ratio of exercise of voting rights at the Regular General Shareholders' Meeting held on June 22, 2021.
Date: July, 2021
Place: The Head Office of the HTS Group (Chuo-ku, Tokyo)
Date: July, 2020
Place: The Head Office of the HTS Group (Chuo-ku, Tokyo)
Date: January, 2019
Place:The Head Office of the HTS Group (Chuo-ku, Tokyo)