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Reverse logistics, wherein used products are returned or recovered and unneeded products are recycled, is a field where environmental considerations for a recycling society and compliance with related laws are considered very important, in addition to transport efficiency, safety, and quality.
We provide the best system logistics for your aftermaket operations, based on the know-how we have cultivated in forward logistics; We offer smooth collect and return, where your after-sales service can differentiate customer satisfaction, recovery service for reuse and recycling, and disposal processing service, which requires advanced, special expertise and technology.
We at the HTS Group regard every logistical segment as one integrated chain, from procurement, production, and sales and distribution, to recovery, reuse, recycling, and disposal processing, and we can help realize environmentally friendly logistics in the entire supply chain.
Utilizing our experience and know-how in improving logistics for diverse customers, we will propose the most suitable reverse logistics operation that matches your industry, your used products, your service models, user needs, the type of waste, etc.
We provide optimal service regardless of volume, size, or type of waste, while we make full use of our logistics centers around the country, various transport means, and our partnering recycling companies.
We are not only handling recycling logistics for many years, but also can propose a safe and secure logistics system which adheres with all relevant laws, by making full use of our expertise from successful experience of transporting heavy and dangerous goods.
Reverse logistics can be broadly broken into three types: the collect and return process, from pick-up to re-delivery due to inspections, repairs, and recalls of various products; the recovery and recycling process, where a wide range of recyclables or reusables are recovered, including pallets and shipping cartons as well as office machinery, appliances, and industrial machinery; and the disposal process, which covers general and industrial waste.
Return logistics is unique, due to the direct correlation between support service quality (with speed being one element) and end-user satisfaction levels.
Recovery and disposal logistics require appropriate procedures and accurate execution capabilities. At the HTS Group, we provide many kinds of reverse logistics solutions, as well as a variety of VAS for telecommunications devices and hazardous materials.
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