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A BPO (business process outsourcing) service that combines logistics and customer engineers (CE) functionalities, to provide total support for the operation and maintenance of ICT devices throughout their entire lifecycle. We can fulfill a wide variety of functions, including initial installation, replacement of malfunctioning/redundant devices during operations, post-replacement data deletion, return-related tasks, etc.
We provide on-site installation and configuration services as well as urgent delivery of replacement devices at short notice when there is a change in the user or a failure in the ICT device.
We help to reduce the management processes of the customer by performing troublesome tasks on behalf of the customer e.g. inventory management of spare devices, repair services for malfunctioning devices, and so on.
By entrusting your operations to HTS, we will help to reduce your total operation cost, and support the expansion of your core business.
Please feel free to contact us for advice or quotes, etc.
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