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In order to be an enterprise that continually contributes to society, for our entire group it is important that risks are discovered at an early stage and that the manifestation of risk is prevented. At the Hitachi Transport System Group, we are continually strengthening our CSR base so that when a risk is found, it can be understand and analyzed quickly, allowing for the appropriate action to be taken.
In terms of the recent outbreak of natural disasters (earthquakes, floods and landslides, tsunamis and volcanic eruptions, etc.), and risk of infection (such as swine flu), in order for the HTS Group to continue to provide high-quality services to our customers without any interruption of business at the time of such risk occurring, we have established a BCM Committee (Business Continuity Management Committee), which is chaired by the President and CEO, and fixed policies and measures for our BCP (Business Continuity Plan) which fulfils responsibility for the entire group.
If a disaster occurs, we operate a safety confirmation system that utilizes mobile phones and personal computers as a mechanism to quickly carry out a safety check of HTS Group employees. In addition, for staff on overseas business trips or based overseas, we send out global alerts (overseas safety information) in a timely manner and also provide international safety education in order to deepen awareness of any risks.
Should a large-scale disaster occur, in order to quickly restart business operations, training is held on a regular basis that targets tight cooperation between the head office, sales division, group companies and disaster response unit.
We understand the importance of properly storing and managing both customer information and internal information. As a group, we work to maintain and raise our security level through the establishment of regulations, employee education and training as we strive to deliver customers with a safe, reliable and secure logistics service.
We are certified as an enterprise with a system of effective measures to protect personal information. This gives us the right to display the Privacy Mark. Some subsidiary companies are also certified.
With increased needs for organizations to establish solid management system for information security, we are certified according to the ISO/IEC 27001 that accredits our security management level is above standard.
ISO/IEC 27001: 2013(※1)・JIS Q 27001: 2014(※2)
3PL Sales Promotion / 3PL System Design & Development / 3PL Logistics Center Operation & Management
(Medical / Pharmaceutical / Agricultural Industry / Mail Order Services / Document Safekeeping)
First Registered Date
December 22, 2005
December 21, 2020
(※1) The ISMS standard established by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC)
(※2) ISMS Conformity Assessment Scheme by Japan Information Processing Development Corporation (JIPDEC).