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Please see below for requests regarding disclosure of personal information which you have submitted to Hitachi Transport System.
Please download the appropriate "Request Form" from below. For those who cannot download the forms for any reason, Hitachi Transport System will send printed versions of the forms by mail. (Please contact the "Office for inquiries regarding personal information protection")
Please attach the following 2 documents to the "Request Form" when submitting.
For requests to receive disclosure and notice regarding the purpose of use of personal information, we charge a service fee of 800 yen. Please see "Service Fee Payment Methods" for details. Hitachi Transport System will not refund this service fee even if we cannot disclose personal information, or notify the purpose of use, for reasons of not holding the information in question, or due to reasons stipulated by law.
We do not charge service fee for requests such as correction, addition, deletion, disabling use of, erasure, or discontinuance of third party usage of personal information.
Please send us the following materials 1, 2 and 3 to the billing address noted below 5 via recorded mail. (The fee for recorded mail shall be borne by the sender.)
Hitachi Transport System, Ltd.
c/o Personal Information Protection Inquiry Office
2-9-2 Kyobashi, Chuo-ku, Tokyo
We will send our replies via restricted delivery mail (special delivery) to the address written on the identity verification document sent to us. A period of 2 weeks will be required to look into the inquiry and subsequently send a reply. If for any reason we require more than 2 weeks, we will notify the person as such.